Accessibility Statement

Last Updated: October 27, 2025

At ORNATA, we are committed to ensuring that our website and products are accessible to all individuals, including those with disabilities. We strive to provide an inclusive online shopping experience for everyone.

Our Commitment

We believe that everyone should be able to browse our wallpaper collections, place orders, and access information about our products with ease. We are continuously working to improve the accessibility and usability of our website.

Accessibility Features

Our website incorporates the following accessibility features:

Navigation

  • Keyboard Navigation: Our website can be navigated using only a keyboard for users who cannot use a mouse
  • Logical Structure: Content is organized with clear headings and a logical page structure
  • Skip Links: Quick navigation options to skip to main content areas

Visual Design

  • Color Contrast: We maintain adequate color contrast between text and backgrounds for readability
  • Resizable Text: Text can be resized using your browser's zoom function without loss of functionality
  • Clear Typography: We use legible fonts and appropriate text sizing

Images and Media

  • Alt Text: We provide alternative text descriptions for product images to support screen readers
  • Pattern Previews: Multiple views of wallpaper patterns to help you understand the design

Forms and Interactions

  • Clear Labels: All form fields have clear, descriptive labels
  • Error Messages: Helpful, descriptive error messages guide you when issues occur
  • Focus Indicators: Visual indicators show which element is currently selected when navigating by keyboard

Browser and Assistive Technology Compatibility

Our website is designed to work with:

  • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers (JAWS, NVDA, VoiceOver)
  • Keyboard-only navigation
  • Browser text-zoom features

Samples for Better Decision Making

We understand that choosing wallpaper online can be challenging, especially when considering colors and textures. We highly recommend ordering samples before purchasing full rolls to ensure the product meets your expectations. This is particularly helpful for customers who may have visual impairments or color perception differences.

Standards and Guidelines

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. While we work toward full compliance, we recognize that accessibility is an ongoing effort, and we are committed to continuous improvement.

Known Limitations

We are actively working to address the following areas:

  • Some product images may not yet have comprehensive alt text descriptions
  • Certain third-party features (payment processing, chat widgets) may have accessibility limitations beyond our direct control
  • We are continuously evaluating and improving accessibility across all pages

Feedback and Assistance

Your feedback helps us improve. If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us:

Email: hola@ornatacollective.com
Subject Line: Accessibility Feedback

When contacting us about accessibility issues, please include:

  • The page or feature you were trying to access
  • The assistive technology you were using (if applicable)
  • A description of the problem you encountered

We will respond to accessibility inquiries within 2-3 business days.

Alternative Ordering Methods

If you experience difficulty using our website, we are happy to assist you with your order through alternative methods:

  • Email Orders: Send your product selection and shipping details to hola@ornatacollective.com

Third-Party Content

Our website uses some third-party services (such as payment processing through Shopify and fulfillment through third-party vendors). While we carefully select partners who prioritize accessibility, we do not have complete control over the accessibility of third-party content. We encourage these partners to maintain accessible platforms and will work with them to address any issues.

Mobile Accessibility

Our website is designed to be responsive and accessible on mobile devices, including smartphones and tablets. Mobile accessibility features include:

  • Touch-friendly interface elements
  • Readable text without horizontal scrolling
  • Accessible forms and navigation on smaller screens

Ongoing Improvements

Accessibility is an ongoing commitment. We regularly:

  • Review and test our website for accessibility
  • Update content to meet current accessibility standards
  • Train our team on accessibility best practices
  • Welcome and act on user feedback

Browser Accessibility Features

Your web browser includes built-in accessibility features that you can use on our website:

Text Size

  • Chrome/Edge: Press Ctrl and + (Windows) or Cmd and + (Mac) to increase text size
  • Firefox: Press Ctrl and + (Windows) or Cmd and + (Mac)
  • Safari: Press Cmd and + to zoom in

High Contrast Mode

  • Windows: Use Windows High Contrast themes in Settings
  • Mac: Enable Increase Contrast in System Preferences > Accessibility > Display

Screen Readers

  • Windows: NVDA (free) or JAWS
  • Mac: VoiceOver (built-in, activate with Cmd + F5)
  • iOS: VoiceOver (Settings > Accessibility > VoiceOver)
  • Android: TalkBack (Settings > Accessibility > TalkBack)

Resources

For more information about web accessibility:

We value all our customers and are committed to creating an inclusive shopping experience. Thank you for helping us improve accessibility at ORNATA.

This accessibility statement was last reviewed on [Insert Date] and is updated regularly as we make improvements to our website.